REICHHELD F.F., wydawnictwo:
BAIN&COMPANY, INC., 1996, wydanie I
cena netto: 110.00 Twoja cena 104,50 zł + 5% vat - dodaj do koszyka
In this paperback edition of
the acclaimed book The Loyalty Effect, Reichheld reveals the secrets of successful
companies that base their business strategies on loyal relationships. With concrete advice
that has stood the test of time, he analyzes...
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