Effective management techniques that cross all cultural boundaries
Managing Across Cultures examines seven behaviors common to all cultures
and explains how to pinpoint and interpret actions that might initially seem out of step
with your way of thinking and operating.
Business guides that take a situational approach just don’t cut it anymore.
You need to do more than learn the specific gestures of other cultures. You need a global
mindset. You need to strategize. You need Managing Across Cultures.
Table of Contents
Preface xv
Part I Introduction
Chapter 1 How We Got Here 3
Chapter 2 Deal or Debacle-DaimlerChrysler and Lessons from the Big Guys
23
Part II Culture Basics: How Culture and a Global Mindset Work
Chapter 3 What Is Culture and What Is Personal Style? 43
Part III The Seven Keys to Managing Across Cultures
Chapter 4 Hierarchy and Egalitarianism 71
Chapter 5 Group Focus 93
Chapter 6 Relationships 111
Chapter 7 Communication Styles 137
Chapter 8 Time Orientation 163
Chapter 9 Change Tolerance 183
Chapter 10 Motivation/Work-Life Balance 201
Part IV Doing Business with a Global Mindset
Chapter 11 Creating a Global Mindset in Business 217
Chapter 12 Creating Effective Global Teams and Working with Diverse Colleagues
239
Chapter 13 Effective Leadership: Managing Talent Across Cultures-Hiring, Training
and Retaining 273
Chapter 14 Women Crossing Cultures 297
Chapter 15 Creating Cultural Competence: The International Assignee Experience
313
Further Reading and Additional Resources 331
Index 339
368 pages, Hardcover