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HOW TO BECOME A BETTER NEGOTIATOR
LUECKE R.A. PATTERSON J. wydawnictwo: MCGRAW-HILL , rok wydania 2008, wydanie II cena netto: 70.00 Twoja cena 66,50 zł + 5% vat - dodaj do koszyka
Whether it's at home or at work, so much of our lives involves
negotiating to get what we want. From negotiating a higher salary, to lowering costs from
suppliers, to hammering out a new contract with a major customer, or even deciding where
to go on vacation, the only way to consistently arrive at successful conclusions is to
master the art of negotiation. Updated with completely new tactics and strategies, How to
Become a Better Negotiator lets readers in on the same high-level skills that experienced
negotiators use.
Packed with fill-in-the-blank sections, tips, quizzes, and chapter reviews, the book
covers important topics such as listening, assertiveness, and how to deal with hostile
opponents.
Richard A. Luecke (Salem, MA) is a freelance business writer and publishing
executive whose articles have been published by Oxford University Press, John Wiley &
Sons, and Harvard Business School Press.
James G. Patterson is a training consultant who has taught leadership and
communication skills for the U.S. Army Military Intelligence School. His previous books
include Benchmarking: Finding and Using Best Practices.
Table of Contents
Preface vii
Win-Lose or Win-Win 1
Three Indispensable Concepts 8
Communication Styles 15
Listening as a Primary Negotiating Skill 24
Managing Conflict 34
The Importance of Assertiveness 46
Prepare to Negotiate 57
Doing the Deal 66
Common Pitfalls 81
Selected Readings 93
Index 95
112 pages, Paperback
Po otrzymaniu zamówienia poinformujemy, czy wybrany tytuł polskojęzyczny lub
anglojęzyczny jest aktualnie na półce księgarni.
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