THE HAMSTER REVOLUTION HOW TO MANAGE YOUR EMAIL BEFORE IT MANAGES YOU SONG M. HALSEY V. BURRESS T. Księgarnia

Do you spend so much time dealing with emails that you feel like youre just going round and round and getting nowhere, like a hamster on a wheel?

Meet Harold, an HR director who becomes so traumatized by info-glut that he actually turns into a hamster, though at first hes too busy to even notice. Luckily, Harold meets an info-coach who teaches him a few powerful techniques that help him dramatically reduce email overload and improve his email writing skills. By applying the info-coachs simple plan, Harold finally regains control of his life and rejoins the human race. This delightful and much-needed fable is based on the authors extensive experience helping employees at companies like Clear Channel, Procter and Gamble, and Pfizer manage email more efficiently.

The book includes a remarkable case study of the authors work with Capital One, where employees estimated they saved thirteen days a year by applying Hamster Revolution techniques.

Mike Song is the CEO of Cohesive Knowledge Solutions. He is also the co-developer of the highly-regarded COTA system. He consults at several major companies such as Clear Channel, Dish Network, Novartis, and HP.

Vicki Halsey is the VP of Applied Learning at the Ken Blanchard Companies. She is regarded as one of the pioneers of leadership research in information management industries and has consulted with the likes of Nike, Oracle, GAP, KPMG, and Wells Fargo.

Tim Burress is the president of Cohesive Knowledge Solutions. Before co-founding CKS in 2003 he was the Director of Learning and Development at Pfizer. Tim's clients include Capital One, Pfizer, Progressive, and Centex.

Ken Blanchard is the Chief Spiritual Officer of the Ken Blanchard Companies. He is the coauthor of "The One Minute Manager", "Raving Fans" and many other international bestsellers. His books have combined sales of more than eighteen million copies in more than twenty-seven languages.

Table of Contents

Foreword

1   Confessions of an Info-Hamster 1
2   A New Way to Work    5
3   Email Adds Up!   11
4    Strategy 1: Reduce Email Volume 17
5    A Tale of Two Emails    35
6   Strategy 2: Improve Email Quality    41
7    Strategy 3: Info-Coaching Sustains Results     53
8   Help! It's Not So Easy! 65
9   Harold's Progress Check 69
10    Chaos in Info-Land 73
11   Strategy 4: File and Find It Fast With COTA     81
12   A Blue Sky Wrap Up   97
    Epilogue    105
Appendix 1   Fast Answers for Busy Hamsters 107
Appendix 2    Case Study: Capital One's Email Efficiency Solution    113

    Notes    119
    Acknowledgements    120
    Index    122
    Services Available    126
    About the Authors    128

128 pages, Hardcover

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czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.