As a program manager, you are first and foremost a leader--one who must
create, manage, and continually improve a culture that ensures the success of your project
managers. Establishing and maintaining processes that greatly reduce the chances of
project failure is paramount to achieving the competitive edge your company seeks.
The Handbook of Program Management gives program managers at all levels
the techniques to put such processes in place as well as consistently integrate new
technology and new people into these processes, thus producing superior products and
services.
Dr. James Brown, an internationally recognized authority in program and project
management, explains how to strike a crucial balance between operations and project
implementations-the precise point where you must nurture repeatable success.
Outlining the differences between the roles of program and project managers,
Dr. Brown provides proven principles for establishing a successful program management
culture that is supported by enthusiastic personnel and stakeholders. He shows you how to
develop the attributes of an effective program manager, from having a vision and strategy
for long-term improvement to assessing people and building relationships to analyzing a
myriad of means for accomplishing program objectives.
You'll see how to
- Readily adapt to changing business conditions and turn chaos into clarity
- Mentor and coach project managers in terms of stakeholder management
- Make strategic program process decisions that positively impact your
culture
- Build strong teams on multiple levels
- Plan an effective program execution
- Manage risk in an environment of uncertainty
You'll also learn the keys to proper portfolio management and how to capitalize
on positive program outcomes. Nowhere else will you find such comprehensive, authoritative
information on meeting the new standards of program management--Dr. Brown's The Handbook
of Project Management is the definitive resource.
James T. Brown, PhD, PE, PMP, is the President and CEO of SEBA? Solutions, Inc.
Personnel from companies such as American Express, Siemens, IBM, PepsiCo, and FedEx have
attended Dr. Brown?s training classes. Dr. Brown has 16 years of experience with NASA,
including hands-on experience as a project manager and an executive-level leader. He has
received numerous awards for his project management contributions, including the NASA
Public Service Medal and Engineer of the Year from the Cape Canaveral Technical Society.
Table of Contents
Acknowledgements
Introduction
Chapter One: Chaos to Clarity
Chapter Two: Attributes of the Effective Program Manager
Chapter Three: Stakeholder Management
Chapter Four: Program Process Strategy
Chapter Five: Program Execution Processes
Chapter Six: Team Building at the Program Level
Chapter Seven: Program Communication Processes
Chapter Eight: Program Risk Management
Chapter Nine: Portfolio Management Essentials
Chapter Ten: Positive Program Outcomes
Index
About the Author
288 pages, Hardcover