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THE HANDBOOK OF PROGRAM MANAGEMENT HOW TO DEVELOP A BALANCE BETWEEN


BROWN T.J. / OPERATIONS AND PROJECT IMPLEMENTATIONS /

wydawnictwo: MCGRAW-HILL , rok wydania 2008, wydanie I

cena netto: 180.00 Twoja cena  171,00 zł + 5% vat - dodaj do koszyka

As a program manager, you are first and foremost a leader--one who must create, manage, and continually improve a culture that ensures the success of your project managers. Establishing and maintaining processes that greatly reduce the chances of project failure is paramount to achieving the competitive edge your company seeks.

The Handbook of Program Management gives program managers at all levels the techniques to put such processes in place as well as consistently integrate new technology and new people into these processes, thus producing superior products and services.

Dr. James Brown, an internationally recognized authority in program and project management, explains how to strike a crucial balance between operations and project implementations-the precise point where you must nurture repeatable success.

Outlining the differences between the roles of program and project managers, Dr. Brown provides proven principles for establishing a successful program management culture that is supported by enthusiastic personnel and stakeholders. He shows you how to develop the attributes of an effective program manager, from having a vision and strategy for long-term improvement to assessing people and building relationships to analyzing a myriad of means for accomplishing program objectives.

You'll see how to

  • Readily adapt to changing business conditions and turn chaos into clarity
  • Mentor and coach project managers in terms of stakeholder management
  • Make strategic program process decisions that positively impact your culture
  • Build strong teams on multiple levels
  • Plan an effective program execution
  • Manage risk in an environment of uncertainty

You'll also learn the keys to proper portfolio management and how to capitalize on positive program outcomes. Nowhere else will you find such comprehensive, authoritative information on meeting the new standards of program management--Dr. Brown's The Handbook of Project Management is the definitive resource.


James T. Brown, PhD, PE, PMP, is the President and CEO of SEBA? Solutions, Inc. Personnel from companies such as American Express, Siemens, IBM, PepsiCo, and FedEx have attended Dr. Brown?s training classes. Dr. Brown has 16 years of experience with NASA, including hands-on experience as a project manager and an executive-level leader. He has received numerous awards for his project management contributions, including the NASA Public Service Medal and Engineer of the Year from the Cape Canaveral Technical Society.


Table of Contents

Acknowledgements

Introduction

Chapter One: Chaos to Clarity

Chapter Two: Attributes of the Effective Program Manager

Chapter Three: Stakeholder Management

Chapter Four: Program Process Strategy

Chapter Five: Program Execution Processes

Chapter Six: Team Building at the Program Level

Chapter Seven: Program Communication Processes

Chapter Eight: Program Risk Management

Chapter Nine: Portfolio Management Essentials

Chapter Ten: Positive Program Outcomes

Index

About the Author


288 pages, Hardcover

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