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WHAT WERE THEY THINKING? UNCONVENTIONAL WISDOM ABOUT MANAGEMENT


PFEFFER J.

wydawnictwo: MCGRAW-HILL , rok wydania 2007, wydanie I

cena netto: 125.00 Twoja cena  118,75 zł + 5% vat - dodaj do koszyka

Every day companies and their leaders fail to capitalise on opportunities because they misunderstand the real sources of business success.

Based on his popular column in Business 2.0, Jeffrey Pfeffer delivers wise and timely business commentary that challenges conventional wisdom while providing data and insights to help companies make smarter decisions. The book contains a series of short chapters filled with examples, data, and insights that challenge questionable assumptions and much conventional management wisdom. Each chapter also provides guidelines about how to think more deeply and intelligently about critical management issues. Covering topics ranging from managing people to leadership to measurement and strategy, it?s good organisational advice, delivered by Dr. Pfeffer himself.


Jeffrey Pfeffer is Professor of Organizational Behavior at the Graduate School of Business, Stanford University. He is the author or co-author of 11 books, and a monthly column in Business 2.0.


Table of Contents

What Were They Thinking?: Avoiding Common Management Mistakes 1
People-Centered Strategies
The Face of Your Business: It's People, Not Software, That Build Customer Relationships 13
Making Companies More Like Communities 19
A Blueprint for Success: Spend More on Training 25
How Companies Get Smarter: Taking Chances and Making Mistakes 32
Why Employees Should Lead Themselves 39
Creating Effective Workplaces
Stop Picking Employees' Pockets: It Seldom Fixes Anything 49
Let Workers Work: The Downsides of Having People Manage Their Own Benefits 56
Why Spy on Your Employees?: Building Trust in the Workplace 62
All Work, No Play?: Maybe Long Hours Don't Pay 68
Sins of Commission: Be Careful What You Pay For, You May Get It 74
More Mr. Nice Guy: Why Cutting Benefits Is a Bad Idea 81
Resumes Don't Tell: Pick People for What They Can Do, Not What They May Have Done 87
Power Play: Rethinking Leadership and Influence
The Courage to Rise Above: Don't Be Afraid to Stand Out 95
Executive-in-Chief: The Importance of Framing and Repetition 102
How to Turn On the Charm: Building Influence Through Real Human Interaction for a Change 109
A Field Day for Executives: The Benefits of Knowing WhatYour Organization Actually Does 116
The Whole Truth, and Nothing But 122
Refuse to Lose: Persistence Pays 127
No More Excuses 133
Measures of Success: Rethinking Organizational Strategy
The Real Budget Crisis: Stop Rewarding Forecasting and Negotiating Instead of Real Performance 141
Shareholder Return Is the Wrong Measure of Performance 147
Dare to Be Different 154
Curbing the Urge to Merge 160
Don't Believe the Hype About Strategy 166
Facing the Nation: Organizations and Public Policy
In Praise of Organized Labor: What Unions Really Do 173
What to Do-and Not Do-About Executive Pay 181
Stopping Corporate Misdeeds: How We Teach the Wrong Lessons 188

Notes 195
Index 213
Acknowledgments 239
About the Author 243


256 pages, Hardcover

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