Secrets of Success in Coaching will bring a breath of fresh air to a
subject dominated by case-driven and model-based scenarios. It seeks to demystify and open
up the coaching practise and provide tried, tested and solid ways for any coach to develop
their skills.
Packed full of essential core skills, plain facts and essential tips, tricks
and advice all learnt from years of experience, it’s simple to follow, easy to
understand and everything is delivered in a friendly and very accessible way.
As a method of training, directing and developing people, coaching continues to
increase in popularity and is one of the most common tools used to help people improve
their professional and private lives.
At last, here’s a book that strips away the usual complicated and
unwieldy approaches and leaves just the golden nuggets, the insider knowledge and the real
secrets of success; everything you really need to know to be the best coach you can be.
Mick Cope has published seven books including the 7Cs of Coaching
(9780273681106); Lead Yourself (9781843040040) and 7Cs of Consulting (9780273663331). He
is the founder of WizOz, a network-based organisation that seeks to help businesses and
individuals optimise their full potential.
He has a number of goals in life, the simple one is to live a life of personal freedom
where he is able to think, feel and behave according to his values and not succumb to the
demands of others. The more challenging one is to help 1000 people achieve the same in
their life.
Table of Contents
Introduction
1. Creating the perfect coach/client relationship
Find the right client – you can’t coach someone who doesn’t want to change
Separate those who will from those who won’t
2. Set the Scene
Check if it is a project with legs and will last
Make sure it is about them and not others
Focus on just one thing at a time
Like a good diet – little and often is best
Make it measurable
Check if it will it have real impact
Ready, aim and fire
3. Always work in three dimensions
Every Choice has three dimensions
Dimension Forces
Using 3D Questions
Working in a 3D world
4. Look at what people do, not what they say
Understand how people create and build personal goals
Challenge creates achievable goals
Coaching Questions
Always align words with deeds
5. Ask the killer question – “So what is stopping you?”
Try to understand the clients FEARS
Fear is often a fantasy and not a fact
Beware when the client’s fear becomes a ‘fact’
Learn to identify FEAR patterns
Always have the courage to challenge the FEAR patterns
Using questions to fight the fear
In many if not most cases – the client will fight your challenge
You can help the client shift from Fantasy to Fact
What the client sees is what they get
6. Learn to push the pause button
Just like a video – you can press the pause button to see the detail
Use the PAUSE Point as if it were a camera lens
Coaching Questions
7. If the client doesn’t know what good looks like, how will they know when
they are there?
Help them to reach out and touch the outcome
How to test whether an outcome is wanted and achievable
Coaching Questions
8. There is only one coaching style; the one that works best for the client
Map the preferred style
Accidental style – loose and relaxed
Backstage style – offer protection and cloud cover
Controlled style – give them structure
Debate style – leave space to talk
Coaching questions
The emergent style – adapting to the moment
9. Listen and look for what’s not being said
The levels
Coaching questions
10. If you do what you always did – you will get what you always got!
Beware the client who asks you what they should do
Always push the boundary
Great solutions are uncovered in three stages
Stage 1 – What could you do
Stage 2 – What would you do?
Stage 3 – What should you do?
Be clear what your role is in the solution stage
11. Good coaches help people change – great coaches help the change stick
Always be alert to any reversion to old ways
Holding the gain is generally harder than getting it
Turn down the forces that cause failure
Turn up the forces that resist failure
Coaching Questions
Failure is natural – accepting it is a choice
12. Look back and learn
Tools that help the client to learn
Learning Questions
And finally
152 pages, Paperback