The academic and professional careers if many thousands of HRM students and
managers have been underpinned by their reading of Torrington et al’s long-standing,
comprehensive and market leading text Human Resource Management.
Now, this same author team has developed a brand new concise text,
Fundamentals of HRM, aimed primarily at students who are studying for general business and
management degrees, or who are studying HRM as part of a combined honours degree with
another discipline in arts, languages, humanities or sciences.
Adopting the same accessible and practical perspective on the discipline, the
book focuses on the core responsibilities of people management which every manager will
have to undertake and understand. A section on skills such as interviewing, coaching and
performance appraisal supports this practical approach.
Fundamentals of Human Resource Management: Managing People at work comes with a
MyLab Access Card.
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solution that personalises both the teaching and learning experience. With content
developed to match the learning outcomes of the associated textbook, the power of a MyLab
lies in the combination of assessment, reporting, and personalised study that helps both
students and instructors succeed.
Table of Contents
Guided tour
Preface
Acknowledgements
1 Introducing human resource management
Defining human resource management
HRM and the achievement of organisational effectiveness
Major trends in the HRM business environment
Major themes in contemporary HRM practice
Key debate: The state of the psychological contract
Summary propositions
General discussion topics
Further reading
References
Part 1 Managing people at work
2. Organising a workforce
Workforce organisation
Flexibility for organisational benefit
Key debate: Work-life integration
Summary propositions
General discussion topics
Further reading
References
3. Recruitment and retention
Methods of recruitment
Employer branding
Staff turnover rates and trends
Staff retention strategies
Key debate: The significance of skills shortages in the UK
Summary propositions
General discussion topics
Further reading
References
4. Selection
Selection as a two-way process
Selection criteria
Selection methods
Final selection decision making
Key debate: Validity and use of selection methods
Summary propositions
General discussion topics
Further reading
References
5. Performance management
Introducing performance management
Stages in a performance management system
Implementation and critique of performance management
Evaluation of performance management systems
Key debate: 360-degree feedback
Summary propositions
General discussion topics
Further reading
References
6. People development
The UK learning and development context
The value of learning and development to organisations and individuals
The line manager and learning and development
The use of behavioural competencies in learning and development
Methods of learning and development
Key debate: Is e-learning the future of learning and development?
Summary propositions
General discussion topics
Further reading
References
7. Reward management
Management objectives
Setting base pay
The elements of payment
Incentives
Benefits
Total reward
Key debate: Does PRP work?
Summary propositions
General discussion topics
Further reading
References
8. Employee relations
Strategic choices
Employee involvement
Terminology
Information sharing
Consultation
Key debate: The role and future of trade unions
Summary propositions
General discussion topics
Further reading
References
Part 2 Emerging issues in managing people
9. Employment regulation
A regulatory revolution
Discrimination law
Unfair dismissal law
Health and safety law
Family-friendly employment law
Key debate: Is employment law a benefit or a burden for businesses?
Summary propositions
General discussion topics
Further reading
References
10. Diversity in Employment
What do we mean by diversity in employment?
Why is diversity in employment important?
Implications for line managers
Achieving successful diversity in organisations
Key debate: Managing diversity or emphasising equality?
Summary propositions
General discussion topics
Further reading
Web links
References
11. Human resource strategy
The nature of HR strategy and its link with organisational strategy
Theoretical perspectives of strategic HRM
Key debate: What are the people management implications of downsizing and where does
the line manager fit in?
The line manager as downsizing agent
Summary propositions
General discussion topics
Further reading
Web links
References
12. Leading people
Some definitions: Leadership and management
What are the traits of leaders and effective leaders?
What is the ‘best way to lead’? Leadership styles and behaviours
Do leaders need different styles for different situations?
Developing leadership skills
Key debate: Do organisations need heroic or empowering leaders?
Summary propositions
General discussion topics
Further reading
Web links
References
13. The HR contribution
The role of line managers in HR
Analysis of HR roles and structures
Outsourcing HR
Key debate: HR shared services – what’s best for line managers and employees?
Summary propositions
General discussion topics
Further reading
Web links
References
14. Managing people internationally
The HRM dimension to international management
Different ways of working overseas
Key debate: Managing an international workforce, away or at home?
Summary propositions
General discussion topics
Further reading
Web links
References
15. The future of HRM
The labour market
Competitive pressures
Regulation
Key debate: Future contractual arrangements
Summary propositions
General discussion topics
Further reading
References
The Skills Package
1. Face-to-face skills in management
Why managers need to develop skills in various face-to-face situations
Effectiveness in interaction
Different types of interaction
Fundamental skills in setting the tone
Fundamental skills in listening
Fundamental skills in questioning
Fundamental skills in feedback
Summary propositions
General discussion topics
Further reading
Web links
Exercises
2. The selection interview
Varieties of selection interview
The purpose of the selection interview
Interviewing strategy
The selection interview sequence
Summary propositions
General discussion topics
Further reading
Web links
Practical exercise in selection interviewing
3. The appraisal interview
Appraisal problems
The appraisal interview style
The appraisal interview sequence
Making appraisal work
Summary propositions
General discussion topics
Further reading
Web links
Exercise
4. Coaching
The scope and potential of coaching
The career anchor
The qualities of the coach
Summary propositions
General discussion topics
Further reading
Web links
Exercise
5. The disciplinary interview
The nature of disciplinary interviewing
The discipline sequence
Summary propositions
General discussion topics
Further reading
Web links
Glossary
Index
Valuepack