Build the Strong Personal Credibility You Need to
Live a Truly Great Life
- Learn the secrets of personal credibility that make trust possible
- Use the plan to earn trust and respect from those you encounter in your daily
life
- Enable others to have confidence in you by following the 7 easy steps
- Follow the Personal Credibility Factor’s steps to repairing credibility when
you’ve lost it
There’s no fakery here: In the long run, you either earn
trust or you don’t. This book gives you the tools to earn it for life.
Sandy Allgeier, SPHR, is a consultant, trainer/facilitator, and coach who helps
organizations maximize their human resource potential. Before launching her consulting
business in 2000, she had 25+ years’ experience in HR, rising to SVP of HR at a major
provider of assisted living services, with responsibility for over 7,000 employees.
Allgeier contributed to the book Conversations on Success, Volume 7 (Insight, 2005),
which also featured Stephen Covey and Dr. Denis Waitley. She earned the 1999 Award for
Professional Excellence from SHRM’s Louisville chapter and was selected as faculty
member and facilitator for SHRM’s HR Generalist Certificate and Recruitment and
Retention Certificate Programs.
Table of Contents
Introduction xvii
Part I: The Three Secrets to Personal Credibility 1
Chapter 1 Secret #1: Forget Power, Position, Status, and Other Such Nonsense 5
Chapter 2 Secret #2: I Can See Right Through You 15
Chapter 3 Secret #3: The Decision to Suspend Judgment 31
Part II: Stepping Up with Credibility: Seven Steps to Influence Credibility 41
Chapter 4 Step #1: Know Your “Stuff” 45
Chapter 5 Step #2: Keep Commitments 51
Chapter 6 Step #3: Honor Confidences and Avoid Gossip 59
Chapter 7 Step #4: Know Yourself–the Good, the Bad, and the Ugly! 63
Chapter 8 Step #5: Choose to Value Others–the Good, and Yes, Even the Bad and the
Ugly! 75
Chapter 9 Step #6: Ask More and Listen Most 91
Chapter 10 Step #7: Create Credible Interactions 101
Part III: Face the Truth and Begin Anew 119
Chapter 11 The Truth Shall Set You Free–When You Avoid Truth Traps! 121
Chapter 12 Credibility: I’ve Lost It–Can I Rebuild It? 131
Chapter 13 Rebuilding: One Step at a Time 143
192 pages, Paperback