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THE PERSONAL CREDIBILITY FACTOR: HOW TO GET IT KEEP IT AND GET IT BACK


ALLGEIER S. / IF YOU'VE LOST IT

wydawnictwo: PEARSON ED , rok wydania 2009, wydanie I

cena netto: 99.00 Twoja cena  94,05 zł + 5% vat - dodaj do koszyka

Build the Strong Personal Credibility You Need to Live a Truly Great Life

 

  • Learn the secrets of personal credibility that make trust possible
  • Use the plan to earn trust and respect from those you encounter in your daily life
  • Enable others to have confidence in you by following the 7 easy steps
  • Follow the Personal Credibility Factor’s steps to repairing credibility when you’ve lost it

There’s no fakery here: In the long run, you either earn trust or you don’t. This book gives you the tools to earn it for life.


Sandy Allgeier, SPHR, is a consultant, trainer/facilitator, and coach who helps organizations maximize their human resource potential. Before launching her consulting business in 2000, she had 25+ years’ experience in HR, rising to SVP of HR at a major provider of assisted living services, with responsibility for over 7,000 employees.

Allgeier contributed to the book Conversations on Success, Volume 7 (Insight, 2005), which also featured Stephen Covey and Dr. Denis Waitley. She earned the 1999 Award for Professional Excellence from SHRM’s Louisville chapter and was selected as faculty member and facilitator for SHRM’s HR Generalist Certificate and Recruitment and Retention Certificate Programs.


Table of Contents

 

Introduction xvii

Part I: The Three Secrets to Personal Credibility 1

Chapter 1 Secret #1: Forget Power, Position, Status, and Other Such Nonsense 5

Chapter 2 Secret #2: I Can See Right Through You 15

Chapter 3 Secret #3: The Decision to Suspend Judgment 31

Part II: Stepping Up with Credibility: Seven Steps to Influence Credibility 41

Chapter 4 Step #1: Know Your “Stuff” 45

Chapter 5 Step #2: Keep Commitments 51

Chapter 6 Step #3: Honor Confidences and Avoid Gossip 59

Chapter 7 Step #4: Know Yourself–the Good, the Bad, and the Ugly! 63

Chapter 8 Step #5: Choose to Value Others–the Good, and Yes, Even the Bad and the Ugly! 75

Chapter 9 Step #6: Ask More and Listen Most 91

Chapter 10 Step #7: Create Credible Interactions 101

Part III: Face the Truth and Begin Anew 119

Chapter 11 The Truth Shall Set You Free–When You Avoid Truth Traps! 121

Chapter 12 Credibility: I’ve Lost It–Can I Rebuild It? 131

Chapter 13 Rebuilding: One Step at a Time 143


192 pages, Paperback

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