net price + 5% vat
New and updated, this practical manual is the most comprehensive resource
for understanding the playing field in direct and digital marketing for industry
professionals and is now required reading for student accreditation by the Institute of
Direct Marketing.
Topics covered include the new marketing landscape, gaining customer insight,
planning and budgeting for maximum return on investment, the impact of the Internet on
marketing strategy and how to integrate your traditional and digital media campaigns. This
essential guide features detailed explanations of key concepts and many practical examples
to illustrate how to implement best practices and take advantage of highly enhanced direct
marketing reporting data.
Matthew Housden is a marketing consultant, author, academic and trainer. He has
worked in marketing for 25 years, in a range of senior positions. Clients include IBM,
Barclays, Barclaycard, the London Business School and Microsoft. He is also principal
lecturer in the marketing group at the University of Greenwich.
Brian Thomas has been in marketing and management for more than 40 years. He is
Course Director for the UK residential courses for the Institute of Direct Marketing (IDM)
Diploma in Direct & Interactive Marketing. Brian has worked with a wide variety of
clients worldwide, including IBM, Microsoft, American Express, Legal & General, Save
the Children, Help the Aged and Barnado’s.
480 pages, Paperback