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With an emphasis on self assessments, Developing Management Skills gets
students involved in the learning experience, helping them connect the theories to their
own lives. Further, this text focuses on developing the ten essential skills needed for
success and gives students tangible goals to work towards.
Based on suggestions from reviewers, instructors, and students, a number of
changes—including new skill-assessments and cases, and updated research—have been
incorporated in the eighth edition.
Accompanied by mymanagementlab!
See the hands in the air, hear the roar of discussion—be a Rock Star in the
classroom. mymanagementlab makes it easier for you to be a Rock Star in the
classroom by helping you hold students accountable for class preparation, and getting
students engaged in the material through an array of relevant teaching and media
resources.
Table of Contents
PART I: PERSONAL SKILLS
1. Developing Self-Awareness
2. Managing Personal Stress
3. Solving Problems Analytically and Creatively
PART II: INTERPERSONAL SKILLS
4. Building Relationships by Communicating Supportively
5. Gaining Power and Influence
6. Motivating Others
7. Managing Conflict
PART III: GROUP SKILLS
8. Empowering and Delegating
9. Building Effective Teams and Teamwork
10. Leading Positive Change
PART IV: SPECIFIC COMMUNICATION SKILLS
Supplement A. Making Oral and Written Presentations
Supplement B. Conducting Interviews
Supplement C. Conducting Meetings
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