MANAGING OPERATIONS ACROSS THE SUPPLY CHAIN SWINK M. MELNYK S. COOPER M.B. HARTLEY J. Księgarnia

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Managing Operations Across the Supply Chain is the first book to offer a global, supply chain perspective of operations management – a treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future.

It reflects three key shifts in operations management:

1. From a focus on the internal system to a focus on the supply chain
2. From a local focus to a global focus
3. From an emphasis on tools and techniques to an emphasis on systems, people, and processes

Table of Contents

Section I Supply Chain: A Perspective for Operations Management

1. Introduction to Managing Operations Across the Supply Chain

2. Operations and Supply Chain Strategy

Section II Foundations of Operations Management

3. Managing Processes and Capabilities Supplement: Process Mapping and Analysis

4. Product/Process Innovation

5. Manufacturing and Service Process Structures

6. Managing Quality Supplement: Quality Improvement Tools

7. Understanding Inventory Fundamentals

8. Lean Systems

Section III Integrating Relationships Across the Supply Chain

9. Customer Management

10. Supply Management

11. Logistics Management

Section IV Planning for Integrated Operations Across the Supply Chain

12. Demand Planning: Forecasting and Demand Management

13. Sales and Operations Planning

14. Independent Demand Inventory Management

15. Materials and Resource Requirements Planning

Section V Managing Change in Supply Chain Operations

16. Project Management
Supplement: Advanced Methods for Project Scheduling

17. Evolving Business Models and Change Drivers in the Supply Chain

512 pages, Paperback

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czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.