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A broad, practical introduction to operations, reinforced with an
extensive collection of practice problems.
Principles of Operations Management presents a broad introduction to the field of
operations in a realistic and practical manner, while offering the largest and most
diverse collection of problems on the market. The problems found in this text also contain
ample support—found in the book’s solved-problems, worked examples, and myomlab,
Pearson’s new online homework and tutorial system—to help students complete and
understand assignments even when they’re not in class.
The eighth edition has been thoroughly updated to reflect operations management
today—and now features myomlab.
Table of Contents
PART ONE: Introduction to Operations Management
1. Operations and Productivity
2. Operations Strategy in a Global Environment
3. Project Management
4. Forecasting
PART TWO: Designing Operations
5. Design of Goods and Services
6. Managing Quality
Supplement 6: Statistical Process Control
7. Process Strategy
Supplement 7: Capacity and Constraint Management
8. Location Strategies
9. Layout Strategies
10. Human Resources, Job Design, and Work Measurement
PART THREE: Managing Operations
11. Supply Chain Management
Supplement 11: Outsourcing as a Supply Chain Strategy
12. Inventory Management
13. Aggregate Planning
14. Material Requirements Planning (MRP) and ERP
15. Short-Term Scheduling
16. Just-in-Time and Lean Operations
17. Maintenance and Reliability
WEBSITE TUTORIALS
1. Statistical Tools for Managers
2. Acceptance Sampling
3. The Simplex Method of Linear Programming
4. The MODI and VAM Methods of Solving Transportation Problems
5. Vehicle Routing and Scheduling
Book with access code