FIRST BREAK ALL THE RULES BUCKINGHAM M. Księgarnia

net price + 5% Vat

Great managers do not help people overcome their weaknesses. They do not believe that each person has unlimited potential. They do play favourites and they break the 'Golden Rule' book everyday. This amazing book explains why great managers break all the rules of conventional wisdom.
The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great, front-line managers will suffer. Great managers are the heroes of this book. Vivid examples show how, as they select, focus, motivate and develop people, great managers turn talent into performance.
Finally, the authors have distilled the essence of good management practice into twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

Introduction: Breaking All the Rules

Chapter 1: The Measuring Stick

Chapter 2: The Wisdom of Great Managers

Chapter 3: The First Key: Select for Talent

Chapter 4: The Second Key: Define the Right Outcomes

Chapter 5: The Third Key: Focus on Strenghts

Chapter 6: The Fourth Key: Find the Right Fit

Chapter 7: Turning the Keys: A Practical Guide Gathering Force

APPENDIX A: The Gallup Path to Business Performance

APPENDIX B: What the Great Managers Said

APPENDIX C: A Selection of Talents

APPENDIX D: Finding the Twelve Questions

APPENDIX E: The Meta-Analysis

Acknowledgments

Paperback

Po otrzymaniu zamówienia poinformujemy,
czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.

FIRST BREAK ALL THE RULES

BUCKINGHAM M.

Table of Contents