Ted Levitt is one of the most widely respected thinkers in the field of
marketing and management. His work and writings have changed the way scores of companies
think about their businesses, organize for innovation and creativity, and market their
products and services.
Now, managers can have access to the best of Levitt s thinking over the last
five decades in Ted Levitt on Marketing. Framed by a new introduction, this book features
seminal articles including Marketing Success Through Differentiation,The Globalization of
Markets,After the Sale Is Over,Marketing Myopia, and many others.
A must-have resource for managers and marketers in any industry, this book is
filled with big ideas and practical tools for creating and sustaining a company s
competitive edge.
Table of Contents
1 Innovative imitation 1
2 Exploit the product life cycle 17
3 Why business always loses 43
4 Production-line approach to service 59
5 The industrialization of service 81
6 Marketing success through differentiation - of anything
99
7 Marketing intangible products and product intangibles
115
8 The globalization of markets 131
9 After the sale is over ... 151
10 Advertising : "the poetry of becoming"
165
11 Creativity is not enough 171
12 Marketing myopia 189
256 pages, Paperback