Inspirational Manager
How to Build Relationships That Deliver Results
2nd Edition
Acknowledgements
1 It’s got to be better than this!
- The benefits of being an inspirational manager
- The Field of Dreams
- Now over to you
2 What it takes to be an inspirational manager
- So you want to be an inspirational manager
- What sort of manager are you?
- Moving from effective to inspirational
- Summary
- Action plan
3 The beliefs of an inspirational manager
- What inspirational managers believe in
- The benefits of being an inspirational manager
- Managing upwards in an inspirational way
- Summary
- Action plan
4 Keep on learning
- Developing your emotional muscle
- Where will I find this learning?
- Yourself as a role model
- Summary
- Action plan
5 Focusing your attention
- Why focus matters
- Identifying your natural focus
- Crisis of focus
- Can I have balanced focus and still be ambitious?
- Summary
- Action plan
6 The inspirational manager as coach
- The differences between coaching and mentoring
- Using a coaching style
- Purpose of coaching
- Coaching interventions
- Stages in a coaching session
- Giving advice
- Summary
- Action plan
7 Building inspirational teams
- Team framework
- Developing your own team style
- Summary
- Action plan
8 The performance management process
- Performance management feels very demanding
- Valuing performance management
- The essence of inspirational performance management
- Setting up inspirational performance management
- Examples of inspirational performance management
- The inspirational performance management process
- Summary
- Action plan
9 Making the most of delegation
- What is delegation
- Assess your workload
- The process of delegation
- Making the best use of mistakes
- Summary
- Action plan
10 Day-to-day talent management
- Stages of talent management
- How will I fit it all in?
- Lack of opportunity in the organisation
- Summary
- Action plan
11 Managing serial achievers
- The Life Alignment Curve
- Managing through the Life Alignment Curve
- Summary
- Action plan
12 Setting up your team for success
- Getting to grips with core talent
- Understanding achiever style
- Creating an environment for success
- Summary
- Action plan
13 Holding the tough conversations
- Addressing performance issues
- Delivering a tough message
- The final call
- Summary
- Action plan
14 Recruiting the best
- How to recruit the best
- How inspirational managers interview
- So you find the right people, then what?
- Summary
- Action plan
15 Building recognition into your day
- Find your own limits
- Do fun and work mix?
- Getting to grips with validation
- How to celebrate success
- Making recognition part of the working day
- Involving family and friends
- A final word
- Summary
- Action plan
16 The leader in every manager
- What is the difference between leading and managing?
- The inspirational manager as leader
- Summary
- Action plan
Appendix 1: Who are these inspirational managers?
Appendix 2: Inspirational bits
Index
344 pages, Paperback
