The most widely-used text for the interviewing course, Interviewing: Principles
and Practices offers comprehensive coverage of a wide range of interviews, as well as the
most thorough treatment of the basics of interviewing (including the complex interpersonal
communication process, types and uses of questions, and the structuring of interviews from
opening to closing).
Relevant theory is carefully integrated as a foundation for the
practical aspects of interviewing--for both the interviewer and the interviewee.
The 13th edition continues to reflect the growing sophistication
with which interviewing is being approached, the ever-expanding body of research on all
types of interview settings, recent interpersonal communication theory, and the effect of
equal opportunity laws on interviewing practices.
Table of Contents
1. An Introduction to Interviewing
2. An Interpersonal Communication Process
3. Questions and Their Uses
4. Structuring the Interview
5. The Informational Interview
6. The Survey Interview
7. The Recruiting Interview
8. The Employment Interview
9. The Performance Interview
10. The Persuasive Interview: The Persuader
11. The Persuasive Interview: The Persuadee
12. The Counseling Interview
13. The Health Care Interview
Glossary
Author Index
Subject Index
448 pages, Paperback