New Ways of Organizing Work:

Developments, Perspectives, and Experiences

New Ways of Organizing Work offers a broader understanding of changes to the way work is organized and the implications for relevant stakeholders.

It brings together contributions from a well established group of international scholars to examine the nature and consequences of new ways of working. The book draws on studies of a variety of new forms of work, involving a diverse range of employees and drawing on experiences in a variety of countries. It includes three main empirical sections. The first focuses on different forms of work and working arrangements, stimulated by the use of technology, increased competitive pressure and media portrayal of work and working. In contrast to much other work in the field, a strong theme of this book is individuals’ experiences of new ways of working. The second empirical section examines this theme with a specific focus on remote workers and their responses to new ways of working. Exploring contemporary trends towards increasing use of global teams, the third section examines the implications of distributed teams and the challenges for managing performance and knowledge transfer.

Dr. Clare Kelliher is Reader in Work and Organisation at Cranfield School of Management, Cranfield University, UK. She has a longstanding interest in flexible working including both flexibility of and for employees and has published widely in this field. Dr. Kelliher is currently co-chair of the International Industrial Relations Association Study Group on flexible work practices.

Dr. Julia Richardson is Associate Professor of organizational behaviour in the School of Human Resource Management at York University. Her research interests include flexible work arrangements, career management and international mobility. Her most recent work includes studies of flexible work practices in Canada and globally mobile

Table of Contents

1. Recent Development in New Ways of Organizing Work. Clare Kelliher and Julia Richardson

2. Paradoxical Consequences of the Use of Blackberrys? An Application of the Job Demand-Control-Support Model. Charles-Henri Besseyre des Horts, Kristine Dery and Judith MacCormick

3. Temporary Work and Temporary Work Agencies in Australia: Going From Bad to Worse? Angela Knox

4. Women Doing Their Own Thing: Our Picture of Modern Women at Work? Doris Ruth Eikhof and Juliette Summers

5. Flexible Work, Flexible Selves?: The Impact of Changing Work Practices on Identity. Carol Linehan

6. New Working Practices: Identity, Agency and the Emotional Experience of Remote Working. Jennifer Wilkinson and Carol Jarvis

7. Flexwork in Canada: Coping with Dis-Ease? Julia Richardson

8. Understanding Processes of Individual Resistance to New Working Practices: The Case of Deciding Not To Embrace Telework. Daniel Wade Clarke

9. Telecommuters: Creative Or Exhausted Workers? A Study into the Conditions under Which Telecommuters Experience Flow and Exhaustion. Pascale Peters and Marijn Wildenbeest

10. Innovation in Distributed Teams: The Duality of Connectivity Norms and Human Agency. Paul Collins and Darl Kolb

11. Challenging New Ways of Working for Remote Managers in Global Collaborative Work Environments. Petra Bosch-Sijtema, Renate Fruchter, Matti Vartiainen and Virpi Ruohomaki

12. Observations and Conclusions on New Ways of Working. Clare Kelliher and Julia Richardson

208 pages, Hardcover

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NEW WAYS OF ORGANIZING WORK: DEVELOPMENTS PERSPECTIVES AND EXPERIENCES

KELLIHER C. RICHARDSON J. (EDITOR)

New Ways of Organizing Work:

Developments, Perspectives, and Experiences