REAL Managers, REAL Experiences: Bring management theories to life!
This bestselling principles text vividly illustrates management theories by
incorporating the perspectives of real-life managers. Throughout this text, students will
see and experience management in action, helping them understand how the concepts
they’re reading about work in today’s business world. Examples are drawn from Asia,
South Africa, Australia, the Middle East and Europe. These examples are from various
service industries ranging from Banking to transportation
The eleventh edition contains two new chapters on diversity and change, as well
as updated information and scenarios featuring REAL managers at work.
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Table of Contents
Part I The World of Management
Chapter 1 Foundations of Management and Organizations
Mod 1 A Management History Module
Chapter 2 Constraints and Challenges for the Global Manager
Part II Managing in the Twenty-First Century
Chapter 3 Global Management
Chapter 4 The Diverse Workforce
Chapter 5 Social Responsibility and Ethics
Chapter 6 Change and Innovation
Part III Planning
Chapter 7 Decision Making
Chapter 8 Foundations of Planning
Chapter 9 Strategic Management
Mod 9a Planning Tools and Techniques Module
Part IV Organizing
Chapter 10 Foundations of Organizational Design
Chapter 11 Contemporary Organizational Design
Chapter 12 Human Resource Management
Mod 12a Managing Your Career Module
Chapter 13 Groups and Teams
Part V Leading
Chapter 14 Foundations of Individual Behavior
Chapter 15 Communication
Chapter 16 Motivation
Chapter 17 Leadership
Part VI Controlling
Chapter 18 Foundations of Control
Chapter 19 Operations Management
Book with access code