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BUSINESS INFORMATION MANAGEMENTCHAFFEY D. WHITE G.wydawnictwo: PEARSON , rok wydania 2010, wydanie IIcena netto: Business Information ManagementImproving Performance Using Information Systems Information. Technology. Both resources are increasingly important as organisations seek to improve their performance. Applying information and technology can offer new ways to do business, increase the efficiency of business processes, reduce costs, and provide the performance measures used to control improvement.
This textbook takes a problem-solving approach, highlighting the issues faced by managers in identifying, capturing and systematising information in order to improve organisational performance. Now in its second edition, Business Information Management helps students to understand how to improve organisational performance by exploring these issues, and examines solutions to reduce problems. Unique in its multi-stakeholder perspective, this book addresses challenges faced by not only the end-user but also the general manager, IT manager and company director. Brief contents Preface Guided tour of the book Guided tour to student resources on the web Acknowledgements PART 1 INTRODUCTION 1 Introduction to information management 2 Software for information management 3 Technology for information management PART 2 STRATEGY 4 Information management strategy 5 Knowledge management strategy 6 Information systems strategy PART 3 IMPLEMENTATION 7 Managing systems development 8 Managing change 9 Building an information architecture PART 4 MANAGEMENT 10 Managing information quality 11 Managing information services quality 12 Managing ethical and legal issues Glossary Index 688 pages, Paperback
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