A comprehensive and readable introduction to the themes and functions of
management, within the clear process framework of planning, organising, leading and
controlling.
The 5th edition of this well-respected text has been revised and updated to
incorporate the latest research and most recent and relevant examples and illustrations.
Three ‘integrating themes’ run throughout the book, guiding the reader to explore and
consider the key issues of internationalisation, sustainable performance, and governance
and control.
It is written for students on undergraduate and postgraduate degree programmes, or
undertaking professional qualifications.
Table of Contents
Preface to the first edition
Preface to the fifth edition
Guided tour
Guided tour of my management lab
Acknowledgements
Part 1 An Introduction to management
1 Managing in organisations
2 Models of management
Part 1 Case: innocent drinks
Part 1 Skills development
Part 2 The environment of Management
3 Organisation cultures and contexts
4 Managing internationally
5 Corporate responsibility
Part 2 case: BP
Part 2 Skills development
Part 3 Planning
6 Planning
7 Decision making
8 Managing strategy
9 Managing marketing
Part 3 case: The Virgin Group
Part 3 Skills development
Part 4 Organising
10 Organisation structure
11 Human resource management
12 Information technology and e-business
13 Managing change and innovation
Part 4 case: The Royal Bank of Scotland
Part 4 Skills development
Part 5 Leading
14 Influence and power
15 Motivation
16 Communication
17 Teams
Part 5 case: W.L. Gore & Associates in Europe
Part 5 Skills development
Part 6 Controlling
18 Managing operations and quality
19 Performance measurement and control
20 Finance and budgetary control
Part 6 case: Tesco
Part 6 Skills development
Glossary
References
Index
Book with access code