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UNDERSTANDING AND MANAGING DIVERSITY: READINGS CASES AND EXERCISES


HARVEY C. ALLARD M.J.

wydawnictwo: PRENTICE HALL , rok wydania 2011, wydanie V

cena netto: 385.00 Twoja cena  365,75 zł + 5% vat - dodaj do koszyka

This book uses applications to clarify and understand the complexity of a diverse workforce, and how it can be used as an organizational asset.

This edition covers the forces acting for and against the shift to a more diverse workforce and the application of the theories and practices that lead to inclusive management.

For HR professionals to understand the complexities of organizational change and management practices that will encourage and promote the inclusion of diverse workers.


Table of Contents

Preface - for the instructor   
    Introduction to understanding and managing diversity - for the student     1
1    I am ...    8
2    Multicultural education and equity awareness quiz (are you being misled?)    9
3    What is your workforce I.Q.? : Canadian version    12
4    Body ritual among the Nacirema    13
5    Nacirema extended    18
6    Increasing multicultural understanding : uncovering stereotypes     20
7    Choosing the board    23
8    Reincarnation    26
9    A world view of cultural diversity    27
10    Treasure hunt : cross-cultural inventions and contributions     39
11    The emotional connection of distinguishing differences and conflict     42
12    Transcendus exercise    50
13    Intercultural communication : a current perspective     52
14    White privilege and male privilege : a personal account of coming to see correspondences through work in women's studies    83
15    The power of talk : who gets heard and why    94
16    Briarwood industries    109
17    The negative consequences of male privilege    112
18    Is this sexual harassment?    119
19    One man's viewpoint ...    122
20    Briefing paper    127
21    Generational diversity role-play exercise    129
22    The aging population : exploring workplace issues     138
23    Innovative work models for older workers    141
24    Contradictions and mixed messages : lesbian, gay, bisexual, and transgender issues in the workplace    146
25    A letter from an American factory worker    158
26    Challenges    160
27    Musical chairs    162
28    Accommodating challenges    164
29    Dilemmas at Valley Tech    166
30    Does social class make a difference?    172
31    Religion, culture, and management in the new millennium     176
32    Religion and work    185
33    Exploring religious diversity : an exercise    188
34    Accepting diverse practices    194
35    Media messages    197
36    Exploring diversity in your organization    208
37    Making differences matter : a new paradigm for managing diversity     211
38    Building a business case for diversity    228
39    Diversity in the workplace : ethics, pragmatism, or some of both?     241
40    How Canada promotes workplace diversity    254
41    What happened at Coca Cola?    261
42    Culture and gender in Ford's Mexican high-performance plant     271
43    Believability : a case of diversity in law enforcement     278
44    Nightmare on Wall Street    283
45    From tailhook to tailspin : a dishonorable decade of sexual harassment in the U.S. military    291
46    The cracker barrel restaurants    302
47    Evaluating organizational commitment to diversity : auditing organizational Websites    311
48    Evaluating diversity in the real world : conducting a diversity audit     313


416 pages, Paperback

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