Effective Security Management, Fifth
Edition teaches practicing security professionals how to build their careers by mastering
the fundamentals of good management.
Charles Sennewald brings a time-tested blend
of common sense, wisdom, and humor to this best-selling introduction to workplace
dynamics. Working with a team of sterling contributors endowed with cutting-edge
technological expertise, the book presents the most accurately balanced picture of a
security manager’s duties. Its Jackass Management cartoons also wittily illustrate the
array of pitfalls a new manager must learn to avoid in order to lead effectively. In
short, this timely revision of a classic text retains all the strengths that have helped
the book endure over the decades and adds the latest resources to support professional
development.
• Includes a new chapter on the use of statistics
as a security management tool
• Contains complete updates to every chapter while retaining the outstanding
organization of the previous editions
• Recommended reading for The American Society for Industrial Security's (ASIS)
Certified Protection Professional (CPP) exam
Table of Contents
Preface
Introduction 1
I General Security Management 9
1 General Principles of Organization 11
2 Organizational Structure 25
3 Security's Role in the Organization 33
4 The Director's Role 43
5 The Security Supervisor's Role 55
6 The Individual Security Employee 65
II Security Personnel Management 73
7 Hiring Security Personnel 75
8 Job Descriptions 87
9 Training 95
10 Discipline 107
11 Motivation and Morale 117
12 Promotions 129
13 Communication 139
14 Career (Proprietary) vs. Noncareer (and Contract) Personnel
149
III Operational Management 159
15 Planning and Budgeting 161
16 Program Management 177
17 Risk 193
18 The Security Survey: An Overview 199
19 Office Administration 207
20 Written Policies and Procedures 219
21 Computers and Effective Security Management 231
22 Statistics as a Security Management Tool 275
IV Public Relations 287
23 Selling Security within the Organization 289
24 Relationship with Law Enforcement 299
25 Relationship with the Industry 309
26 Community Relations 319
V Mismanagement 327
27 Jackass Management Traits 329
Appendix A 365
Appendix B 371
Appendix C 377
Appendix D 381
Index 383
360 pages, Paperback