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REENGINEERING HANDBOOK A STEP BY STEPMANGANELLI R., KLEIN M.wydawnictwo: AMACOM , rok wydania 1994, wydanie Icena netto: Hammer inspired you with the brilliant concept of "reengineering." Now Manganelli and Klein show you how to turn the promise of reengineering into a real payoff with their 5-phase, 54-step action plan called Rapid Re. They give you the sound methodology and practical tools you need for actually implementing reengineering. With The Reengineering Handbook, you'll avoid the failures that have plagued so many of your competitors and get positive results quickly! Praise for The Reengineering Handbook: "Gives you the resources of Gateway Management without the consultant fees. It can tell you if reengineering will work in your company; more importantly, it also tells you how to develop a successful reengineering plan, which not every consultant's book does." "Carves out a unique and useful niche.... The book's detailed analysis of program management, CASE, and modeling tools that can be used to support BPR is particularly useful." "If Hammer and Champy's book, Reengineering the Corporation, was seminal in concept, Manganelli and Klein's book, The Reengineering Handbook, is seminal in implementation! It is a must for the BPR practitioner." "The definitive how-to reengineering book. The approach of the book is absolutely outstanding. It's an unqualified winner." Dr. Raymond L. Manganelli is a principal of Strategic Decisions Group and the managing director of its New York office, headquarters of the Gateway Management Consulting division. Dr. Manganelli is the originator of the Rapid Re approach to business transformation. His clients have included Abitibi-Price, Agway, McKesson, Merrill Lynch, Norfolk Southern, Prodigy, Prudential, Swiss Reinsurance, Texaco, and USAir. Mark M. Klein is a principal of Strategic Decisions Group. He is a leader in the development of business process reengineering methodologies and architect of Gateway's Rapid Re approach to business transformation. Mr. Klein is a certified management consultant, whose clients have included Chevron, Liberty Mutual, PSE&G, Seagram, Southern Pacific, and W. R. Grace. 310 pages
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