How good are you at getting
what you want?
From securing big business
deals through to motivating a colleague to do something for you, the role of negotiation
is paramount.
The skills of negotiation
are seemingly shrouded in mystery. Now you can learn them all. You can create golden
business opportunities by knowing which approach to take, what attitude to adopt and how
to capitalize on another party's weakness. It's A Deal is a working handbook, providing
in-depth training and practical help to master these essential skills for everyday
business survival.Question and answer sections and checklists are provided so you can
monitor your progress. Its clear and lively style makes this book a pleasure to read as
well as giving you a quick reference guide.
It's A Deal covers:
Key approaches
Case studies
The phases of negotiation
Preparation and planning
Communication
Tactics and ploys
Telephone negotiation
Dilemmas
Negotiation overseas dos and
don'ts
All three authors bring you
their unparalleled experience of negotiating worldwide, and troubleshooting organizations
out of crises. It's A Deal is an essential tool for business people at all levels striking
bargains.
About the Authors
Paul T. Steele John H.
Murphy Richard C. Russill are negotiators of long experience, who have all too often seen
a negotiator miss opportunities or ruin a promising situation by taking the wrong
approach. A major influence in the development of this book has been the authors'
experience of running well over 1000 seminars on negotiation and regularly undertaking
troubleshooting assignments all over the world.
134 pages