BANKING TRADING OPERATIONS MANAGEMENT VAN DEN BRIKE G. Księgarnia

Operations management is becoming critical among the success factors of financial institutions. Banking/ Trading - Operations Management focuses on the particular challenges and new trends the operations manager has to address, which involves a balancing act between cost optimization and growing business requirements. Banking operations have been developed from data-entry and mass labour-intensive processes to highly automated process controlled environments. This work comprises a mixture of practical and academic elements; it is designed to contribute to better functioning operations departments by providing the tools to implement theoretical concepts in real situations, proven in daily practice.

Table of Contents

Introduction
PART I: TRENDS IN OPERATIONS MANAGEMENT
From Data-Entry to Process Control
Outsourcing the Next Stage
Processing and the Internet: Implications for the Back Office
Operational Risk Management: The Core Risk for the Operations Manager
E-Commerce: Remember the Pitfalls
PART II: ORGANISATION AND MANAGEMENT
Leadership versus Management?
Business Process Redesign
Project Management: Lessons Learned from IT Projects
Cost Accounting in the Operations Area
PART II: LEADING PRACTICE
Collateral Management
OP Risk in Payments
Information Technology for Operations Managers
Management Information For Operations Managers

Author Biographies

DR GERRIT JAN VAN DEN BRINK is Managing Operational Risk Controller with the Dresdner Bank AG. He was previously an internal auditor, controller, IT Manager, CFO and Head of Operations with Rabobank in the Netherlands and Germany. He has also worked as a consultant in operational risk to German banks. Gerrit Jan van den Brink holds a PhD from the Erasmus University of Rotterdam and is the author of Operational Risk: The New Challenge for Banks, published by Palgrave Macmillan in 2001.

900 pages

Po otrzymaniu zamówienia poinformujemy,
czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.