ARTS MARKETING Every arts presenting organisation has an 'Available Audience' - people
who are already favourably disposed to the performances that are being offered. This group
of people is, according to the author's hypothesis, much, much larger than is widely
imagined and considerably greater, by many times, than is evidenced by audience attendance
figures. The Available Audience is defined by its attitude and not just its behaviour in
relation to the purchase of tickets: it is made up of Jntenders and Attenders with people
moving constantly from one group to the other. This market is vast; it has the potential
to fill every seat in every arts venue every night of the week - plus matinees.
The arts marketer must leam how to turn this potential into sales - how to convert the
'nearly buyers' into buyers - and Keith Diggle's holistic approach shows how to do this
by building credibility for the presenting body, using PubUdty to make people want to buy,
Pricing and Sales Promotion to bring them quickly to the point of purchase and the ideas
of Sales to obtain the purchase itself. A chapter is also devoted to the ideas of American
subscription expert, Danny Newman, which are described as the 'quintessence of Sales
Promotion'.
Arts Marketing, does not ignore the 'Unavailable Audience', but argues that different
techniques are needed to change presently unfavourable attitudes before the basic approach
can succeed.
This book will help you find and keep audiences. It will help you meet your financial
objectives without having to change your artistic philosophy. It will give you confidence.
Keith Diggle moved from teaching mathematics in the sixties to running a chamber
orchestra via a unique jazz dub that he founded at his school in order to bring musicians
of national stature before local audiences in the small Northamptonshire town of Corby. He
then became the first director ofMerseyside Arts Association where he started to develop
the ideas of arts marketing, producing his first paper on the subject in 1971. Since the
late seventies he has been marketing director of Rhinegold Publishing Limited which
publishes magazines and reference books for the performing arts industries and is a
typical 'small' business with many of the characteristics of the arts organisations this
book is intended to help. He has written prolifically on his subject, has practised as an
independent consultant and has lectured in Europe, the Far East, Australia, New Zealand
and Canada.
290 pages