Interpersonal Conflict, 6/e
Wilmot
, Hocker
TxtBk
NewEdn
September 2000 456
pages Paperback 007231253X
Written for the Interpersonal
Conflict or Conflict Management course, this textbook examines the central principles of
effective conflict management in all types of contexts, from romantic relationships to the
workplace. With its combination of up-to-date research and examples, students will have
both a theoretical and a practical foundation in conflict management.
Key Features
- Every
edition stays up to date with reports on the latest research.
- Strong
focus on the influences of culture and gender on communication.
Contents
Preface. Part I: Conflict
Components. Chapter 1: Perspectives on Conflict. Chapter 2: The Nature of Conflict.
Chapter 3: Goals: Saving Face and Getting What You Want. Chapter 4: Power. Chapter 5:
Styles and Tactics. Part II: Conflict Intervention. Chapter 6: Conflict Assessment.
Chapter 7: Negotiation. Chapter 8: Transforming Your Conflicts: Engagement in the
Midrange. Chapter 9: Third-Party Intervention. Chapter 10: Transcending Transgression:
Forgiveness and Reconciliation. Appendix. References. Name Index. Subject Index.