The Six Sigma Revolution
It boosted productivity and
increased profits for such top-shelf companies as General Electric, AlliedSignal, and
Motorola. It is a way of life for managers driven to create world class organizations. Its
quantitative approach fuels effectiveness and efficiency and has made it the most popular
quality improvement methodology in history. How can you put the awesome power of Six Sigma
to work for your organization?
The Six Sigma Revolution
shows managers and implementers how to create and sustain a Six Sigma initiative in any
organization. This hands-on resource explains how and why Six Sigma is superior to other
quality improvement methods. Unlike other books on this topic, it lays out the strategic
component of Six Sigma and demonstrates how to create the infrastructure for its
successful implementation in any company of any size.
Simple but detailed Six Sigma
tactics drive improved effectiveness, efficiency, and profits. This easy-to-use,
step-by-step guide describes these powerful tactics and shows managers how to:
Create charter teams to work
on processes that directly impact strategic objectives
Calculate sigma at the
process level
Create specific, measurable
problem statements
Use analysis and improvement
tools to optimize sigma performance
Transfer an improved process
and sustain it over time
Recognizing the need to
manage cultural change connected with the initiative, this book helps you make the
transition to managing with facts and data; diagnose and overcome four major types of
resistance; and create a business quality management counsel to ensure the success of the
initiative. Finally, you'll discover the ten ways in which Six Sigma initiatives can fail
and how to avoid or overcome them to become another Six Sigma success story.
Filled with real-world case
studies that illustrate the right and wrong ways to implement Six Sigma, as well as dozens
of helpful charts and tables that help you track your progress, this practical guide makes
for fast, easy reading that will help you transform your organization from an also-ran to
the leader of the pack.
GEORGE ECKES is founder of
EAI, a Colorado based consulting group specializing in results-driven continuous
improvement, Six Sigma training and implementation, organization development, and managing
change. His recent Six Sigma clients include Volvo Trucks North America, Lithonia
Lighting, and General Electric. In 1996, Eckes and Associates, Inc. was chosen as a
primary consulting organization for General Electric in their Six Sigma Quality
initiative.
274 pages