Working Knowledge
How Organizations Mange What
They Know
"An elegantly simple
overview of the 'knowledge market'.... A solid dose of common sense for any company
looking to acquire or maintain a competitive edge."
"The book by two of the
leading thinkers in the knowledge management field, Thomas H. Davenport and Laurence
Prusak, introduces concepts that will long stand the test of time."
"Managers who have grown
weary from a diet of fascinating but abstract discussions of intellectual capital and
organizational learning will do well to pick up a copy of Working Knowledge. Davenport and
Prusak tackle the practical issues of how companies can generate, codify, and transfer
knowledge. In short, they provide a blueprint of how to put knowledge to work as a source
of competitive advantage. This book is a must read for corporate-level executives and
information management specialists alike." Christopher Bartlett,
Professor of General Management, Harvard Business School
ThodiaS ti. DaVPnpOrt is the
Director of the Andersen Consulting Institute for Strategic Change, a research center in
Cambridge, Massachusetts. He is also a Professor at the Boston University School of
Management and a Distinguished Scholar in Residence at Babson College.
Laurence Prusak is
Executive Director of the IBM Institute for Knowledge Management in Cambridge,
Massachusetts. He has taught in several leading universities on the topic of knowledge
management and is frequently quoted in such periodicals as Fortune, Business Week, and
CIO.
198 pages