Cost and Effect
Using Integrated Cost Systems
to Drive Profitability and Performance
The Two of the most
innovative thinkers in the field present a work that represents the single best resource
for understanding and implementing activity-based cost management. Kaplan and Cooper
reveal that most companies don't know how to measure accurately, influence, or understand
the fundamental cost drivers in their businesses. They then provide a detailed and
comprehensive blueprint that will enable managers to make better decisions and to promote
organizational learning and improvement.
Cost and Effect takes the
management, finance, and accounting fields to an entirely new level, as the authors
demonstrate how the principles of activity-based costing and other advanced cost
management techniques, such as target and kaizen costing, can drive business performance.
Using lively examples from a variety of leading companies worldwide including Siemens,
Hewlett-Packard, AT&T, the Swedish wire manufacturer Kanthal, Kirin Beer, and Procter
&r Gamble they show how to create integrated, knowledge-based systems that provide
meaningful information on current and past performance.
The innovation systems
described in Cost and Effect will help you:
Determine where improvements
in quality efficiency and productivity will have the highest payoffs.
Assist front-line employees
in their learning and improvement activities.
Make better product mix and
capital investment decisions.
Negotiate more effectively
on price, product features, quality, delivery, and service to promote win-win
relationships with your customers.
Choose low-cost suppliers
that are truly low cost, not just low price.
Design products and services
that meet customers' expectations and that can be produced and delivered at a profit.
Integrate your
activity-based cost system into reporting and budgeting processes to reveal the sources of
excess capacity
Everyone involved in running
a business from general managers and strategic planners to financial executives, IT
professionals, and operations managers-must read this book to leam how innovative cost
and performance measurement systems can enhance their organizational profitability and
performance.
Robert S. Kaplan is the
Marvin Bower Professor of Leadership Development at the Harvard Business School. He is the
co-author of The Balanced Scorecard and Relevance Lost and the editor of Measures for
Manufacturing Excellence (all, HBS Press). Robin Cooper is a professor of management and
the director of the Institute for Study of U.S./Japan Relations in the World Economy at
the Peter E Drucker Graduate Management Center at Claremont Graduate School and the
Honorary Visiting Professor of Strategic Cost Management at Manchester Business School. He
is the author of When Lean 'Enterprises Collide (HBS Press). Kaplan and Cooper are the
recognized leaders in developing the theory and applications for innovative
cost-management systems.
Contents
1 Introduction: Cost and
Performance Management Systems
2 Four-Stage Model for
Designing Cost and Performance Measurement Systems
3 Stage II: Standard Cost and
Flexible Budgeting Systems 2,8 Appendix: GPK Cost System
4 Stage III Systems for
Learning and Improvement: Upgrading and Supplementing Standard Cost Systems
5 Stage III Systems for
Learning and Improvement: Kaizen Costing and Pseudo-Profit Centers
6 Activity-Based Costing:
Introduction
Appendix: ABC Activity and
Process Dictionary
7 Measuring the Cost of
Resource Capacity
8 Activity-Based Management:
Operational Applications
Appendix: Value- and
Non-Value-Added Activities
9 Strategic Activity-Based
Management: Product Mix and Pricing
10 Strategic Activity-Based
Management: Customers
11 Strategic Activity-Based
Management:
Supplier Relationships and
Product Development zoz Appendix: Target Costing
12 ABC in Service Industries
13 Extending Activity-Based
Cost Systems
14 Stage IV: Integrating ABC
with Enterprise-Wide Systems
15 Stage IV: Using ABC for
Budgeting and Transfer Pricing
356 pages
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