Managing Interactively
The Internet has iransforme.
our business environment. In a world of b-webs plentiful jobs, high-speed work, and global
orga nizations, we have to manage differently. Making things happen in an Internet-enabled
world the creation and execution of strategy require; superb communication and
collaboration witt business partners both inside and outside youi company.
Forget "buy-in."
What you need in today's warp-speed environment is full ownership of strategies, ideas,
projects, and results. Managing Interactively shows you how to fully engage your
employees, business web partners, consultants, customers, and colleagues for more
profitable partnerships.
The new management and
communication abilities you need are based on ten key competencies described in the book:
• Make people (and their
knowledge) accessible to others.
• Engage people across
organizational boundaries such as strategic partnerships, b-webs and alliances.
• Share power to transform
an organization.
• Design physical and
on-line environments.
• Create rituals and shared
experiences.
• Get over yourself.
• Make information
available, useful, and enticing.
• Use stories to capture
and share knowledge.
• Resolve hidden conflicts
between your actions and words.
• Use Mega-conversations,
Workouts, and other creative techniques to listen to your whole organization.
Here are stories from the
experts, gleaned from dozens of interviews, that show how
CEOs, executives, and
managers from leading companies such as Johnson & Johnson, IBM, and General Electric
increase their "collaboration quotient" with impressive results. Not only will
you discover how to improve your own communication, you'll also learn a host of new
methods and technologies for creating new business possibilities, saving time and money,
encouraging knowledge-sharing, and leveraging intellectual capital.
In today's e-climate, your
business success depends on your management approach. Managing Interactively explains the
communication and people management skills you need to build better alliances, work
through others to execute strategy and improve your bottom line.
ABOUT THE AUTHOR
Mary E. Boone is a leading
authority on organizational communication and collaborative technologies and the author of
Leadership and the Computer. Boone is a frequent speaker, executive coach, and consultant
on how organizations can improve their performance and strategy execution through better
communication. She is President of Boone Associates, (www.maryboone.com), based in
Norwalk, Ct.
316 pages