The Six Sigma process excellence program, based on Johnson & Johnson's unique
approach
Six Sigma for Business Excellence shows managers at all levels of Six Sigma
proficiency how to create a process excellence program that addresses both company goals
and day-to-day operations. Using Johnson & Johnson's Process Excellence Program as a
model, Johnson & Johnson's director of quality, Penelope Przekop, walks readers
through the real world of implementing a Six Sigma program. Examples and insights from
Johnson & Johnson as well as other Six Sigma companies detail:
- How to apply Six Sigma principles and techniques immediately with little supervision
from senior managers or black belts
- How to resolve communication issues between management and the Six Sigma team
- Ways to become a Six Sigma champion without assistance from senior management or black
belts
- Methods and tools that managers at all levels can incorporate into their departments,
improving quality and performance from the inside out
Penelope Przekop is director of Global Quality Management for the Benefit-Risk
Management organization within the Johnson & Johnson Pharmaceuticals Group. She is a
popular guest speaker for groups including the International Quality and Productivity
Center and the Center for Pharmaceutical Training.
Hardcover, 192 pages