Since the revolutionary Balanced Scorecard method (BSC; 1996; over 288,000 std) was
introduced in 1996, the ability to manage and measure intangible assets has helped
hundreds of organizations to improve overall performance and profits.
Mark Huselid and Brian Becker built on that model in 2001, when they introduced the HR
Scorecard'a book that enabled HR professionals to measure the impact of their activities
on bottom line results. That book became a bestseller, with nearly 67,000 copies sold to
date. Now, these authors take the Balanced Scorecard model to the next level of
performance management with The Workforce Scorecard. Based on extensive research, this
book provides a management and measurement system'and a Workforce Scorecard tool'that
identifies the drivers of workforce success and makes line managers and HR professionals
jointly responsible for managing these drivers for improved strategic performance.
In a marketplace fueled by intangible assets, anything less than optimal workforce
success can threaten a firm's survival. Yet in most organizations, employee performance is
both poorly managed and underutilized.
The Workforce Scorecard argues that current management and human resource practices hinder
employees' ability to contribute to strategic goals. To maximize the power of their
workforce, organizations must meet three challenges: view their workforce in terms of
contribution rather than cost; replace benchmarking metrics with measures that
differentiate levels of strategic impact; and make line managers and HR professionals
jointly responsible for executing workforce initiatives.
Building on the proven model outlined in their bestselling book The HR Scorecard, Mark
Huselid, Brian Becker, and coauthor Richard Beatty show how to create a Workforce
Scorecard that identifies and measures the behaviors, competencies, mind-set, and culture
required for workforce success and reveals how each dimension impacts the bottom line.
Practical and timely, The Workforce Scorecard offers crucial lessons for leveraging human
capital to achieve strategic success.
About Authors
Mark A. Huselid is Professor of Human Resource Management in the School of Management
and Labor Relations at Rutgers University. Brian E. Becker is the Chairman of the
Department of Organization and Human Resources at SUNY-Buffalo. Becker and Huselid are
coauthors of The HR Scorecard (HBS Press, 2001).
Richard W. Beatty is a professor in the School of Management and Labor Relations at
Rutgers University
Hardback
288 pages
