Supply Chain Redesign:
Transforming Supply Chains into Integrated Value Systems
Appropriate for courses in
logistics, supply/value chains, or contemporary strategies for seeking competitive
advantage.
In recent years, enterprises
have recognized that supply chains exist to create customer value, and that customer value
can be created throughout the supply chain. Supply Chain Redesign systematically
introduces today's most important techniques, strategies, and tactics for optimizing
supply chains. Two leading practitioners and business school faculty members identify key
emerging trends and drivers in supply chain management; then show how to map existing
supply chain networks, identify and integrate information flows within any organization,
and discover the changes that will drive the greatest added value. They show how to
enhance collaboration, integrating customers and suppliers to design products that support
efficient supply chains; and how to make the most of strategic cost management techniques.
Finally, drawing on their extensive consulting experience, as well as detailed case
studies from GM and Nortel, the authors offer exceptional insight into key supply chain
redesign success factors.
Table of Contents
Preface.
1. Supply Chain Management: Transforming Supply Chains into Integrated "Value Systems"
.
Defining Supply Chains.
Increasing Customer Demands for Value Across the Supply Chain. Supply Chain Relationships.
Information Systems and Supply Chain Management. A Process Model: SCM for Value System
Creation. Change Management: The Challenge Facing Supply Chain Managers. Endnotes.
2. Understanding and
Improving Supply Chains and Key Supply Chain Processes.
Introduction. Understanding
Supply Chains through Process Mapping. Process Flow Charts. Internal Supply Chains.
External Supply Chains. Benefits of Interorganizational Supply Chain Collaboration. The
Importance of Time in Creating High-Performance Supply Chains. Opportunities for Cycle
Time Reduction across the Supply Chain. Re-Engineering Supply Chain Logistics. Supply
Chain Performance Measurement. Summing It Up: The Perfect Order Versus Total Cost.
Summary. Endnotes.
3. Internal Integration Managing Information Flows within the Organization.
A Historical Perspective.
Drivers of Supply Chain Systems and Applications. Internal and External Strategic
Integration. Globalization of Markets. Availability of Powerful Information Systems and
Technology. Enable New Business Processes. Replace Obsolete Systems. Strategic Cost
Management. Enterprise Resource Planning (ERP). Implementing ERP Systems. ERP
"Meltdowns" . Supply Chain ERP Modules. ERP and Data Warehouses. When Your Web Site is
Not Aligned With Your Business Strategies. Decision Support Systems. Summary. Endnotes.
4. The Financial Impacts of SCM Finding the "Sweet Spot" .
Insourcing/Outsourcing: A
Controversial Issue. Initiating the Insourcing/Outsourcing Decision. Understanding Your
Core Competence. Technological Maturity. Understanding the Market. Insourcing Versus
Outsourcing-Advantages/Disadvantages. Summary. Endnotes.
5. Creating Collaboration and Trust in the Supply Chain.
Roots of Supply Chain
Relationship Management. A Conceptual Model of Alliance Development. Developing a Trusting
Relationship with Supply Chain Partners. Challenges to Managing Supply Chain
Relationships. Summary. Endnotes.
6. Customer/Supplier Integration into New Product Development.
Changes to the New Product
Development Process. Supplier Integration Into New Product Development. Supplier
Integration Approaches. Supplier Integration Into New Product Development Process Model.
Assessing the Supplier's Technology Roadmap. Developing Suppliers Capabilities. Summary.
Endnotes.
7. Strategic Cost Management in a Global Supply Chain.
The Financial Impacts of
Supply Chain Management: Rolling Up the Numbers. Strategic Cost Management Initiatives
Across the Supply Chain. Volume Leveraging and Cross Docking: Harvesting the Low-Hanging
Fruit. Global Logistics and Material Positioning. Global Supplier Development. Target
Pricing. The "Greening" of the Supply Chain: Life Cycle Costing, Re-Manufacturing, and
Recycling. Cost Management Enablers. Endnotes.
8. Navigating the Business to Business (B2B) E-Commerce Landscape.
The Evolution of the
Internet. Attributes of the Internet. The B2B Technology Landscape. Standards: The Basis
for B2B Integration. The "Emerging" Standards. Which Standard Should Be Adopted?
Looking Forward: Emerging Technologies. Problems With Implementing Standards. Endnotes.
9. Creating Information Visibility.
The Importance of Information
in Supply Chains: Avoiding the Sting of the "Bullwhip" . Creating Information
Visibility in Supply Chains. Information Visibility System Best Practices. Collaborative
Planning, Forecasting, and Replenishment (CPFR). Collaborative Contract Management
Visibility Systems. Deploying Information Visibility Systems: A Case Example. Conclusion.
Endnotes.
10. Managing Change in the Supply Chain: Lessons from General Motors.
Managing Change in the Supply
Chain. Radical Change Management: The Lopez Era. Changing the Purchasing Culture. Internal
Integration of Supply Chain Functions. The New Era of Order to Delivery: Drivers for
Change. Changing the Culture for Supply Chain Redesign. Future Challenges. Endnotes.
368 pages