RECRUITMENT AND SELECTION A FRAMEWORK FOR SUCCESS COOPER D. ROBERTSON I. TINLINE G. Księgarnia

The emphasis on high quality personnel recruitment is fast becoming a key concern in today's business environment. Organizations are moving away from what was traditionally a lottery when recruiting staff, towards more complex procedures that aim to accurately predict employees' future behaviour in the job. Drawing on the latest scientific research, this guide offers a 'framework for action' to assist selectors, and students studying in this field, in this difficult task. Based on the principles of Total Quality Management, the framework covers topics such as:

Identifying customer needs

Establishing the necessary evaluative standards for all selection procedures

Optimizing the design and return of investment in selection methods

Monitoring and assessing the efficiency of the overall selection process

In addition to managers and HR professionals, students of management and occupational psychology at undergraduate and MBA level will benefit from the clear and concise coverage of this important topic.

Dominic Cooper is a Chartered Psychologist, Management Consultant and Professor of Safety Education at Indiana University, Bloomington, USA.

Ivan T. Robertson is Managing Director of Robertson Cooper Ltd and Professor Emeritus of Occupational Psychology at UMIST.

Gordon Tinline is a Managing Consultant for Robertson Cooper Ltd.

Table of Contents:

1. Managing Personnel Selection for Total Quality

2. How People Differ

3. Identifying Customer Needs and Setting the Required Standards

4. Evaluative Standards for Selection Methods

5. Establishing Standards for Selection Procedures

6. Recruitment Methods

7. Selection Methods-Interviewing

8. Selection Methods-Sample Based

9. Selection Methods-Psychometrics

10. Selection Methods-Alternatives

11. Personnel Selection Decision-Making Standards

12. Staff Retention Policies

13. Continuous Improvement

232 pages

Po otrzymaniu zamówienia poinformujemy,
czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.