COMPLEX RESPONSIVE PROCESSES IN ORGANIZATIONS.LEARNING AND KNOWLEDGE.. STACEY R.D. Księgarnia

The past decade has seen increasing focus on the importance of information and knowledge in economic and social processes, the so-called 'knowledge economy'. This is reflected in the popularity amongst practicing managers and organizational theorists of notions of learning, sense-making, knowledge creation, knowledge management and intellectual capital in organizations and more recently, of emotional intelligence as an important management skill.

Complex Responsive Processes in Organizations:

*Argues that the information processing view of knowledge creation held by systems thinkers is no longer tenable

*Develops the alternative perspective of Complex Responsive Processes of relating, drawing on the complexity sciences as a source for analogies with human action.

*Places self-organizing interaction at the centre of the knowledge creating process in organizations

* Learning and knowledge creation are seen as qualitative processes of power relating that are emotional as well as intellectual, creative as well as destructive, enabling as well as constraining.

* Questions the belief that organizational knowledge is essentially codified and centralised.

* Understands organizational knowledge to be located in the relationships between people in an organization and to reflect the qualities of those relationships.

Series Information:

Complexity and Emergence in Organizations

Author Biography:

Ralph Stacey is Professor of Management and Director of the Complexity and Management Centre at the University of Hertfordshire, and a member of the Institute of Group Analysis. He is also consultant to managers at many levels accross a range of organizations and the author of a number of books and articles on strategy and complexity theory in management

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