OPERATIONS MANAGEMENT 4ED SLACK N., CHAMBERS S., JOHNSTON R. Księgarnia

An essential tool for those wanting balanced coverage of services and manufacturing operations management.

For Operations Management courses at both undergraduate and graduate level.

This book is intended to provide an introduction to operations management for all students who wish to understand the nature and activities of operations management. Providing a clear,
well-structured and interesting treatment of operations management, the text provides both a logical path through the various operations management activities as well as the fundamental understanding of their strategic context.

This book strikes an interesting balance between the strategic and operational views of operations management and between manufacturing and service industry views of operations. Nigel Slack's Operations Management is THE authoritative, managerial view of the subject.

The text outlines the importance of operations and demonstrates how crucial it is in creating the products and services upon which we all depend.

This revised and fully updated edition of Operations Management continues to provide a clear, well-structured and comprehensive treatment of the subject, balancing a logical approach with the insights that come from real life operations examples and practices around the world.

Features

The authoritative managerial view of operations management

A good balance between strategic and operations, and service and manufacturing views of operations management that offers students a wider outlook on operations management

Clear structure based on design, planning and control, and improvement, which makes core concepts easier to follow

Fantastic full-colour design with colour, exercises and images illustrating concepts and examples throughout

Key questions to open each chapter with answers at the end of each chapter, provoke class discussions and enable students to pick up on the key points

Global examples and cases with questions (full length mini-cases), offer a international perspective on operations management

Key terms and glossary enable students to fully understand the terms used throughout the text

Critical commentary boxes ensure that students are able to follow and understand the issues surrounding each chapter

Worked examples come in both qualitative and quantitative techniques - demonstrates to students how these techniques can be used

Study activities enable students to actively learn

Extensive support for both students and lecturers online at www.booksites.net/Slack

Table of Contents

Preface
PART I: INTRODUCTION

1. Operations management
2. The strategic role and objectives of operations
3. Operations strategy
PART II: DESIGN

4. Process design
5. The design of products and services
6. Supply network design
7. Layout and flow
8. Process technology
9. Job design and work organization
PART III: PLANNING AND CONTROL
10. The nature of planning and control
11. Capacity planning and control
12. Inventory planning and control
13. Supply chain planning and control
14. Enterprise resource planning (ERP)
15. Lean operations and Just-in-time (JIT)
16. Project planning and control
17. Quality planning and control
PART IV: IMPROVEMENT
18. Operations improvement
19. Failure prevention and recovery
20. Total quality management
PART V: THE OPERATIONS CHALLENGE
21. The operations challenge
Case exercise: Oxfam

Glossary
Index

794 pages

Po otrzymaniu zamówienia poinformujemy,
czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.