Strategic Logistics
Management
The fourth edition of
Strategic Logistics Management has been significantly expanded to reflect these and the
many other changes that have occurred, as well as to include state-of-theogistics
information and technology. The basic tenets of the previous editions have been retained,
but new material has been added to make the book more managerial, integrative, and
"cutting edge." Strategic Logistics Management is still the only text that takes
a marketing orientation and views the subject from a customer satisfaction perspective.
While emphasizing the marketing aspects of logistics, it integrates all of the functional
areas of the business as well as incorporating logistics into supply chain management.
Logistics is big business.
Its consumption of land, labor, capital, and information coupled with its impact on the
world's standard of living has enormous implications. During the last quarter of the
twentieth century, logistics increased in importance from a function that was perceived as
barely necessary to: (1) an activity where significant cost savings could be generated;
(2) an activity that had enormous potential to impact customer satisfaction and hence
increase sales; and (3) a marketing weapon that could be effectively utilized to gain a
sustainable competitive advantage.
Strategic Logistics
Management approaches the topic from a managerial perspective. Each chapter introduces
basic logistics concepts in a format that is useful for management decision making. Of
course, the basics terms, concepts, and principles are covered, but they are examined in
light of how they interrelate and interface with other functions of the firm. In each
chapter we have included examples of corporate applications of these concepts to
illustrate how logistics activities can be managed to properly implement the marketing
concept. These examples are incorporated into the narrative and highlighted in several
boxed exhibits within each chapter Global, Technology, and Creative Solutions.
Brief Contents
1 Logistics' Role in the
Economy and the Organization
2 Supply Chain Management
3 Customer Service
4 Order Processing and
Information Systems
5 Financial Impact of
Inventory
6 Inventory Management
7 Managing Materials Flow
8 Transportation
9 Decision Strategies in
Transportation
10 Warehousing
11 Materials Handling,
Computerization, and Packaging
12 Procurement
13 Global Logistics
14 Global Logistics
Strategies
15 Organizing for Effective
Logistics
16 Financial Control of
Logistics Performance
17 Measuring and Selling the
Value of Logistics
18 The Strategic Logistics
Plan
Case 1 Horizon Foods
Corporation
Case 2 Unichema
Case 3 L.L. Bean, Inc.
Case 4 Metalico: The SAP
Proposal
Case 5 Giles Laboratories
Case 6 Hewlett-Packard
Spokane Division
Case 7 Ladner Building
Products
Case 8 KKC Computer
Consolidation
Case 9 Favored Blend Coffee
Company
Case 10 Coastal Logistics
Inc.: Establishing Third-Party Logistics Services
Case 11 Supplier Management
at Sun Microsystems (A)
Case 12 The Laura Ashley and
Federal Express Strategic Alliance
Case 13 SKF
Case 14 Procter & Gamble:
Improving Consumer Value Through Process Redesign
Case 15 Ford Motor Company:
Supply Chain Strategy
868 pages