APPLICATION SERVICE PROVIDERS: A MANAGER'S GUIDE HARNEY J. Księgarnia

APPLICATIONS SERVICE PROVIDERS: A MANAGER'S GUIDE

HARNEY J.

ASPs free your company's IT, training, technical support, and customer service staff from the onerous chore of installing, upgrading, and managing traditional in-house applications. As an executive or manager responsible for getting the most competitive bang for your technology buck, you'll find this ground-breaking guidebook invaluable for short-listing, evaluating and selecting the best ASP match for your company's business and IT requirements.

Application Service Providers defines the ASP business model, explains the components of the "virtual" ASP technology platform, and differentiates between the various types of ASPs. This book also covers important topics such as:

Ensuring your data is secure with an ASP

Defining a service level agreement with an ASP

Choosing an ASP with the best pricing model for your business

Comparing ASP customer service and technical support programs

Selecting value-added technologies, like wireless access, from an ASP

Evaluating ASP supporting players known as xSPs

This book also discusses future key developments that could affect your company: ASPs' impact on the traditional reseller channel, emerging technologies and trends that will further improve how ASPs deliver hosted applications, and winning ASP survival strategies.

Finally, Application Service Providers features informative Appendices listing selected ASPs by type, vertical markets served, and applications hosted. The author, leading you through the ASP evaluation process, includes comprehensive checklists of questions that you should ask ASP candidates before signing a contract.

352 pp

Po otrzymaniu zamówienia poinformujemy,
czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.