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DIRECT AND INTERACTIVE MARKETING


SARGEANT A.

wydawnictwo: OXFORD , rok wydania 2001, wydanie I

cena netto: 255.00 Twoja cena  242,25 zł + 5% vat - dodaj do koszyka

Direct and Interactive Marketing

Adrian Sargeant, Professor of Marketing, Henley Management College

Douglas C. West, Professor of Marketing, University of Westminster Business School

  • Strong academic and theoretical base makes this text ideal as an introduction to the subject for students on marketing courses
  • Covers practical techniques and is structured to encourage and support readers in the development of their own direct marketing plans
  • Detailed consideration of the pertinent analytical procedures provides a useful framework for understanding the problems in constructing a marketing plan and the tactics necessary for overcoming them
  • Use of detailed case study material allows the reader to see how marketing plans operate in practice
  • Case studies include a wide range of international examples, including Pepsi, Nike, Virgin Direct, the Indianapolis Colts, the Vietnam Board of Tourism, and United Airlines

Description

This textbook offers a comprehensive review of the principles of direct, database, and interactive marketing. designed to accompany undergraduate and post-experience courses in this discipline, the text has been structured to reflect each of the stages that would commonly be encountered in the creation of an interactive marketing plan. It provides a consideration of both customer acquisition and customer development and a detailed examination of the research and analytical techniques employed in making marketing decisions.


Readership: Undergraduate and postgraduate students of Marketing. Students of the Institute of Direct Marketing's Diploma. Marketing professionals

Contents/contributors

  • 1 Direct Marketing: The Development of a Discipline
  • 2 Market Planning
  • 3 Understanding Buying
  • 4 Customer Acquisition
  • 5 Building a Customer Database
  • 6 Customer Retention: Building Customer Loyalty
  • 7 Testing and Research
  • 8 Analytical Procedures
  • 9 Agencies and Direct Marketing Specialists
  • 10 Creative Briefing
  • 11 Media Planning
  • 12 Budgeting
  • 13 E-marketing
  • 14 Print, Production, and Fulfilment
  • 15 Towards the Future

380 pages

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