COACHING CONSULTING AND MENTORING STONE F. Księgarnia

Caching, counseling, and mentoring

How to Choose & Use the Right Technique to Boost Employee Performance

Caching, counseling, and mentoring they're hot terms in current managerial lingo. But do you really understand the difference between these techniques? Do you know how important they are and when and how to use them? If not, you should, because mastering them could make the difference between your success and failure as a manager.

Now, for the first time, there is a book that addresses all three of these crucial management tools. Coaching, Counseling & Mentoringwas written specifically to help you perfect these skills and use them to improve employee performance across all levels.

Beginning with coaching (continuously encouraging employees to do their jobs well), you'll learn how to:

Use coaching to "add stretch" to your employees' performance.
Accurately assess development and training needs.
Develop teams adept at problem solving and brainstorming.
Avoid the many problems that can occur from not coaching.

M oving on to counseling (attempting to fix poor performance), you'll discover how to:

Build honest, open communications.
Conduct productive counseling sessions.
Avoid problems that can derail your counseling efforts.
Document your counseling efforts in case of legal action by an aggrieved employee.

Ending with mentoring (helping top performers excel), you'll find out how to:

Sustain your employees' motivation despite limited rewards or opportunities for advancement. ;
Prevent new employees from picking up the bad habits of existing staff.
Skirt common mentoring headaches such as jealousy or charges of discrimination.
Instill the right corporate values, and more.

The success of any company depends on the success of its individual employees. And the success of each employee in turn depends in large part on your success as a coach, counselor, and mentor. Coaching, Counseling & Mentoring is the one and only book that will ensure you succeed in all three roles.

Florence Stone has more than twentyyears' experience as a writer and editor with the American Management Association. As a group editor she has been in charge of several AMA newsletters and journals, and has been a coach, counselor, and mentor to her own staff. She is the author of The Manager's Balancing Act and coauthor of The High-Value Manager (both AMACOM). Ms. Stone lives in New York City

230 pages

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czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.