THE MANAGEMENT AND CONTROL OF QUALITY.

EVANS J., LINDSAY W.

wydawnictwo: THOMSON , rok wydania 2002, wydanie V

cena netto: ~~230.00~~ Twoja cena 218,50 zł + 5% vat - dodaj do koszyka

Table of Contents:

PART ONE: THE QUALITY SYSTEM. 1. Introduction to Quality. 2. Total Quality In Organizations. 3. Philosophies and Frameworks. PART TWO: THE MANAGEMENT SYSTEM. 4. Focusing on Customers. 5. Leadership and Strategic Planning. 6. Human Resource Practices. 7. Process Management. 8. Performance Measurement and Strategic Information Management. PART THREE: TECHNICAL ISSUES IN QUALITY. 9. Statistical Thinking and Applications. 10. Quality Improvement. 11. Quality Control. 12. Statistical Process Control. 13. Reliability. PART FIVE: THE QUALITY ORGANIZATION. 14. Building and Sustaining Total Quality Organizations.

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czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.

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