The 4-Dimensional Manager
is a breakthrough book that offers a powerful tool-the DiSC system-to help managers
understand both their own work style and that of each of their employees so that they can
work together more effectively. DiSC stands for four communication styles or
"dimensions": Dominance (direct and decisive); Influence (optimistic and
outgoing); Supportive (sympathetic and cooperative); and Conscientious (concerned and
correct). Author Julie Straw first shows managers how to use the system to analyze their
own style and that of their employees. She then shows how to choose the most effective
management style (or combination of styles) for any situation, focusing on seven key
areas: delegating, decision making, problem solving, motivating, complimenting, giving
feedback, and developing skills. The DiSC tool is easy to use and the insights will
deliver results again and again.
"The 4-Dimensional
Manager provides us with the keys to better performance - personally, with our people,
and within our organization. It's a timely, well-written resource for successfully
managing today's workforce."
Deb Peters, President, Morgan
McGuire Consulting
"Julie Straw's book
gives managers a tool for putting together a development plan that really fits them.
You're sure to find something in it that makes your job easier and makes you more
effective doing it."
William Bridges, author of
Transitions, JobShift, Managing Transition, and The Way of Transition
Table of Contents
Part I: It's Not Easy Being a
Manager
Here's Looking at You-Responding to the DiSC Personal Profile
Managing the Differences 101-Understanding YOU and the Four DiSC Styles
Understanding the Organization's Style
Part II: Managing the
Differences-a 4-Dimensional Approach
Delegating
Making Decisions
Solving Problems
Increasing Motivation
Complimenting
Giving Constructive Feedback
Developing Skills
You Choose
Part III: The Complete DiSC
Response Patterns
Extra Instruments
155 pages