INTERVIEW STRATEGIES FOR
ALWAYS GETTING THE INFORMATION YOU NEED
For managers, interviewing is
about gathering useful information in every face-to-face encounter, from project planning
meetings to client discussions to speaking with prospective employees. Interviewing
Techniques for Managers shows you how to master every aspect of the interview process to
ensure that you always get honest, helpful, and results-oriented answers, including:
When and how to ask the key
questions
Tips for getting a difficult
interview back on track
Techniques for telephone,
e-mail, and other arms-length interviews
Separating fact from fiction
when interviewing potential employees
Solving workplace problems
Uncovering how best to meet
customer needs
Interviewing Techniques for
Managers will help you conduct each interview with a solid plan and workplace-tested
interviewing skills.
Briefcase Books, written
specifically today's busy manager, feature eye-catching icons, checklists, and sidebars to
guide managers step-by-step through everyday workplace situations. Look for these
innovative design features to help you navigate through each page:
Clear definitions of key
terms, concepts, and jargon
Tactics and strategies for
conducting smart interviews
Insider tips for always
getting straight answers
Practical advice for
minimizing interview mistakes
Warning signs of things going
wrong during an Interview
Stories and insights from the
interviewing experiences of others
Specific procedures, tactics,
and techniques for following this book's advice
220 pages