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INTERVIEWING TECHNIQUES FOR MANAGERS


THOMPSON C.

wydawnictwo: MCGRAW-HILL , rok wydania 2002, wydanie I

cena netto: 120.00 Twoja cena  114,00 zł + 5% vat - dodaj do koszyka

INTERVIEW STRATEGIES FOR ALWAYS GETTING THE INFORMATION YOU NEED

For managers, interviewing is about gathering useful information in every face-to-face encounter, from project planning meetings to client discussions to speaking with prospective employees. Interviewing Techniques for Managers shows you how to master every aspect of the interview process to ensure that you always get honest, helpful, and results-oriented answers, including:

When and how to ask the key questions

Tips for getting a difficult interview back on track

Techniques for telephone, e-mail, and other arms-length interviews

Separating fact from fiction when interviewing potential employees

Solving workplace problems

Uncovering how best to meet customer needs

Interviewing Techniques for Managers will help you conduct each interview with a solid plan and workplace-tested interviewing skills.

Briefcase Books, written specifically today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:

Clear definitions of key terms, concepts, and jargon

Tactics and strategies for conducting smart interviews

Insider tips for always getting straight answers

Practical advice for minimizing interview mistakes

Warning signs of things going wrong during an Interview

Stories and insights from the interviewing experiences of others

Specific procedures, tactics, and techniques for following this book's advice

220 pages

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