Practical Problems in
Organizations. Cases in Leadership, Organizational Behavior and Human Recources
This casebook provides 42
real cases on leadership and related issues in organizational behavior. A wide variety of
industrial, international, and business settings are used. Professor Clawson takes the
approach that effective leadership is a function of many elements: characteristics of the
individual leader; the leader's strategic view of what tasks to focus on; the leader's
ability to influence others toward that vision; and the leader's ability to design and
implement organizational systems to maximize team members' potential.
James G. Clawson, author of Level
Three Leadership, is an associate professor at the Darden Graduate School of Business,
University of Virginia, where he teaches in the masters of business administration,
executive education, and doctoral programs. He has also taught at the Harvard Business
School, Northeastern University, the International University of Japan, and in various
countries throughout Europe, Africa, Australia, Asia, and North America. Dr. Clawson
earned a doctorate of business administration from the Harvard University Graduate School
of Business Administration, a masters of business administration at Brigham Young
University, and a bachelor of arts from Stanford University. He has consulted with a
number of corporations and organizations on issues of organizational design, management
development, career management, managing change, leadership development, and human
resource management. His other books include Self-Assessment and Career
Development, Third Edition, and An MBA's Guide to Self-Assessment and Career
Development.
Table of Contents
Part 1. The Leadership
Point of View.
Case 1: Astral Records, LTD., North America
Case 2: Paragon Corporation and Its Flight Department
Part 2. Leader/Self.
Case 3: John Wolford (A)
Case 4: Hassan Shahrasebi - The Golden Boy
Case 5: Jackie Woods (A)
Case 6: The Life and Career of a Senior Executive Officer (Tom Curren)
Case 7: Peter Woodson (A)
Case 8: Greenland
Case 9: Ray Hagen (A)
Case 10: Phil Charles (A)
Case 11: Robert J. O'Neill, Jr. and the Fairfax County Government (A)
Case 12: Japanese Leadership: The Case of the Tetsundo Iwakuni
Case 13: Stewart-Glapat Corporation (A)
Part 3. Strategic
Thinking.
Case 14: Secom Co., Ltd.
Case 15: Disney Productions: The Walt Years (A)
Case 16: Stewart Glapat Corporation vs. Caljan (A)
Case 17: Jiffy Lube International, Inc., (Abridged)
Part 4. Interpersonal
Influences.
Case 18: Alvarez (A)
Case 19: Great Expectations (A)
Part 5. Team Behavior.
Case 20: Crossroads (A)
Case 21: Peninsular Insurance (A)
Case 22: Making the Tough Team Call (A)
Case 23: GE FANUC North America (A)
Part 6. Organizational
Design.
Case 24: FMC Aberdeen
Case 25: The Department of Work and Family Life at Marriott Corporation (A)
Case 26: Organizing the Comanche Program (A)
Part 7. Leading Diversity.
Case 27: U.S. West: The Case of the Dinka Letters (A)
Case 28: James Carroway (A)
Case 29: John Franklin
Case 30: Jerry Caldwell at MOEX Inc. (A)
Case 31: Robert Jones
Part 8. Managing Pose
Merger Integration.
Case 32: Kellogg-Worthington Merger
Case 33: Louis Gerstner and Lotus Development (A)
Case 34: Banc One Corporation and the Park Cities (A)
Part 9. Leading Change.
Case 35: Two Big Banks' Broken Back Office
Case 36: Brubaker: A Guide for Viewing, Understanding, and Applying the Film
Case 37: Chicago Park District (A)
Case 38: NYT PubCom (A)
Case 39: Big Sky, Inc.: The Magasco Paper Mill (A)
Case 40: Marsha Harris (A)
Case 41: Battalion Chief James Scott of the Lynchburg Fire Department
Case 42: Goodwin House, Inc.
Index
468 pages