WRITING AND SPEAKING AT WORK
Contents
PART ONE WRITING
CHAPTER 1 What Is Good
Writing?
CHAPTER 2 Developing a Good
Style
CHAPTER 3 Using Examples and
Comparisons
CHAPTER 4 Making Your Page
Look Inviting
CHAPTER 5 Making Your Main
Point Easy to Find
CHAPTER 6 Illustrating Your
Ideas
CHAPTER 7 Getting Beyond the
Period and Comma
CHAPTER 8 Learning
Commonsense Rules
CHAPTER 9 Preparing a Resume
and Cover Letter
CHAPTER 10 Documenting Your
Sources 1
PART TWO SPEAKING
CHAPTER 11 What Is Business
Speaking?
CHAPTER 12 Using Good
Techniques of Delivery
CHAPTER 13 Developing a Clear
Structure
CHAPTER 14 Choosing and
Designing Visual Aids
CHAPTER 15 Giving a
Presentation Using Transparencies
CHAPTER 16 Giving a
Presentation Using a Computer
CHAPTER 17 Rehearsing,
Setting up, and Overcoming Nervousness
APPENDIX A Final Project
APPENDIX B Formats for
Letters and Memos
APPENDIX C Sample Papers
235 pages