Eileen K. Aranda ,
President, Aranda & Associates
Luis Aranda , Arizona State University
Kisti Conlon , Intel Corporation
Published April 1998 by
Prentice Hall Business Publishing
Copyright 1998, 176 pp.
Paper ISBN 0-13-494584-0
The text is intended for
undergraduate students, MBA course, and practicing managers. No prerequisite in
business management is required. The book is designed to develop high-performance teams in
an organization and in the classroom, focusing on the four factors that contribute to team
performance: structure, process, culture, and politics. It uses an applied
approach centered around the construction of a "team charter" which students build
throughout the course.
Provides a comprehensive view
of management concepts and principles that foster effective teams as well as examples of
effective and problem teams within organizations.
Practical exercises such as How
Does a Team Show Trust? give students an opportunity to develop team-building skills.
Course is based on Building a
Team Charter (see Appendix, ).
Reflections features
ask students to draw from their own experience in the workplace and the classroom.
Team Work discussions
encourage students to productively arrive at team agreements.
Section Objectives
highlight important topics to be covered, and end-of-section activities and discussion
questions reinforce important topics and give students food for thought.
Boxes summarize key points
throughout the text.
Introduction.
How to Use This Book.
I. DEFINING THE TEAM STRUCTURE.
1. Team Essentials.
2. Clarifying Purpose.
3. Leadership.
II. DEVELOPING A TEAM PROCESS.
4. Ground Rules.
5. Participation.
6. Decision Making.
III. CREATING A TEAM CULTURE.
7. Values.
8. Rituals.
9. Learning.
IV. POLITICS AND ADVANCING TEAM RENEWAL.
10. Internal Politics and
Implementation.
11. External Politics and Implementation.
12. The Process of Team Renewal.
Individual Team Charter.
Index.